Right of withdrawal

(Date: October 31, 2011)

(1) If the customer is a consumer, i. e. his/her order is for purposes which are outside his trade, business or profession, he/she shall have the following right of withdrawal:

Instructions on withdrawal for the delivery of goods:

Instructions on withdrawal Right of withdrawal You may withdraw from your contractual statement, without stating reasons, within 14 days in text form (e.g. letter, fax, e-mail) or – in the event that the goods have been handed over before the end of this period – also by sending back the goods. The term starts upon receipt of this instruction in text form, but not before the goods have been received by the addressee (in case of recurrent deliveries not before receipt of the first partial delivery) and not before we have fulfilled our duty to inform you according to Article 246 Section 2 in connection with Section 1 paragraphs 1 and 2 EGBGB and our duties according to Section 312g paragraph 1 sentence 1 of the German Civil Code in connection with Article 246 Section 3 EGBGB. The deadline for withdrawal is met by posting the withdrawal in due time. The withdrawal must be sent to: Mail: Colosseum Music Entertainment GmbH, Bayernstraße 100, 90471 Nuremberg Fax: +49 – (0)911 – 486 49 95 E-mail: shop@colosseum.de Consequences of withdrawal In case of an effective withdrawal, each party shall return the performance received and benefits taken (e.g. interests). If you are unable to return the performance received and benefits taken (e. g. benefits of use) in total or in part or if you are only able to return the received performance in deteriorated condition, you are required to pay compensation for the value. You are obliged to pay compensation for deterioration of the product and benefits taken only insofar as the benefits taken or the deterioration is due to a usage of the product which is in excess of testing the properties and functionality of the product. “Testing the properties and functionality” shall mean testing and trying the product, like it is possible and common in a retail store. Products that are suitable to be sent as a package shall be sent back at our risk. You have to bear the regular costs of reshipment if the delivered goods are the ordered goods and if the price of the product to be sent back does not exceed the amount of 40 Euro. You also have to bear the costs of reshipment in case the price is higher than 40 Euro and if, at the time of withdrawal, you have not yet performed your consideration or a part of your contractually agreed partial payment. In all other cases reshipment shall be free of charge. Products which cannot be sent as a package will be collected at your place. Any duty to reimburse payments has to be fulfilled within 30 days. This term starts for you when you send the withdrawal or the product, for us upon receipt thereof.   End of instructions on withdrawal

Instructions on withdrawal for the rendering of services:

Instructions on withdrawal Right of withdrawal You may withdraw from your contractual statement, without stating reasons, within 14 days in text form (e.g. letter, fax, e-mail). The term starts upon receipt of this instruction in text form, but not before the conclusion of the contract and not before we have fulfilled our duty to inform you according to Article 246 Section 2 in connection with Section 1 paragraphs 1 and 2 EGBGB and our duties according to Section 312g paragraph 1 sentence 1 of the German Civil Code in connection with Article 246 Section 3 EGBGB. The deadline for withdrawal is met by posting the withdrawal in due time. The withdrawal must be sent to: Mail: Colosseum Music Entertainment GmbH, Bayernstraße 100, 90471 Nuremberg Fax: +49 – (0)911 – 486 49 95 E-mail: shop@colosseum.de Consequences of withdrawal In case of an effective withdrawal, each party shall return the performance received and benefits taken (e.g. interests). If you are unable to return the performance received and benefits taken (e. g. benefits of use) in total or in part or if you are only able to return the received performance in deteriorated condition, you are required to pay compensation for the value. This may result in your obligation to fulfil your contractual payments nonetheless for the period of time until the withdrawal was made. Any duty to reimburse payments has to be fulfilled within 30 days. This term starts for you when you send the withdrawal, for us upon receipt thereof. Special advice Your right of withdrawal will expire ahead of time ) if complete performance of the contract has been rendered upon your explicit demand before you have exercised your right of withdrawal.   End of instructions on withdrawal

(2) The right of withdrawal does not apply to sound or video recordings (CD, LP, MC, DVD etc.) which have been unsealed by the customer.

(3) The right of withdrawal expires in case of a service provided (e. g. a download) if complete performance of the contract has been rendered upon the consumer's explicit demand before the right of withdrawal has been exercised.

(4) The customer shall bear the costs of reshipment if the delivered goods are the ordered goods and if the price of the product to be sent back does not exceed the amount of 40 Euro. The consumer shall also bear the costs of reshipment in case the price is higher than 40 Euro and if, at the time of withdrawal, her/she have not yet performed his/her consideration or a part of the contractually agreed partial payment. In all other cases reshipment shall be free of charge. Please find advice on the way of postage that is most favorable for you at http://www.post.de.